FAQ
Here are some frequently asked questions about our commercial & residential cleaning services. If you have any questions that are not answered here just give us a call at 570-202-0167 and we will be happy to thoroughly answer them.
Why Should I Use ProTrust Cleaning?
Every ProTrust Cleaning worker undergoes a rigorous screening process that includes extremely thorough criminal background checks and drug testing. Additionally, all of our employees are fully insured and bonded. You can rest assured our cleaning service has the highest quality cleaning professionals in the business.
Are Long Term Contracts Required For Service?
Absolutely not. Our cleaning services are provided as needed to suit your exact cleaning needs. There are no long-term contracts or obligations required at all. You can book one-time, weekly, bi-weekly, monthly or on-call cleanings. The choice is totally up to you!
Is ProTrust Cleaning Licensed and Insured?
Yes. ProTrust Cleaning service is licensed and fully insured with $1,000,000 liability insurance to protect your home or business to give you peace of mind.
What Cleaning Services Do You Offer?
We offer a wide variety of commercial and residential cleaning services. Just visit our cleaning services page to see the services we offer or call us at 570-202-0167. When we say “You Name it We Clean it”, we mean it!
How Do I Get Started?
Just pick up the phone and give us a call at 570-202-0167, it’s really that simple. When you call it will only take a couple minutes to go over your cleaning needs and give you an exact estimate. We could also book your appointment on the same call.
What makes Us Better Than The Competition?
We are extremely select with the people that work for us and we pay them well. Our cleaners are professional, reliable and trustworthy and we make sure they take cleaning very seriously because we know not only the appearance of your home is at stake, but most importantly your health. In other words we treat your home or business as if it were our own. All of our cleaning products are eco-friendly and we are licensed and fully insured.
Are Your Cleaning Products Safe?
Yes. All of the cleaning products we use are eco-friendly and safe to use in households with pets and small children. After all, your health is the number one reason you need to clean your home, appearance is second. We take your health very seriously.
How Much Does Your Cleaning Service Charge?
That all depends on exactly what your cleaning needs are. We are not the cheapest or most expensive cleaning service we are usually somewhere in the middle, but what you get for your money with us and the quality of work we provide makes us the best choice by far for all of your cleaning needs. We really do go above and beyond the competition. New customers receive a 20% discount and if you use us at least once a month or more we will continue to give you the 20% discount for future visits. Give us a call for a free quote at 570-202-0167.
What Forms Of Payment Do You Accept?
We accept all major credit cards, checks, cash, online and mobile payments. Whatever method of payment is good for you is good with us!
Do You Have A Satisfaction Guarantee?
At ProTrust Cleaning, we take pride in offering you peace of mind with our 100% Customer Satisfaction Guarantee for our professional home or business cleaning services. We believe in going the extra mile or as many extra miles as it takes to leave you completely satisfied. If you’re not totally satisfied with the cleaning service we provide you with, we will promptly return to re-clean any and all areas that you are not satisfied with. If you are still unimpressed, then our service is completely FREE. A 100% satisfaction guarantee does not get any better than that!